churn rate

Understanding Membership Churn (& How To Reduce It)

Membership churn affects your bottom line and a significant proportion of it is preventable! Get tips on how to reduce member churn and recover failed payments to keep your revenue rolling. Keeping …

How to Recover Failed Payments & Reduce Membership Site Churn

As a small business owner or solopreneur, there are few things worse than dealing with failed payments. Too often, a failed payment means a lost customer. And for what? Because somewhere along the …

Why Do Customers Churn? Here’s the Truth.

Customer churn – the nemesis of many businesses, but the mortal enemy of membership sites. Since membership sites thrive on the recurring revenue model, customer churn is one of the most …

Customer Lifetime Value Vs. Churn Rate: Is One More Important?

As a business owner, you have to ensure the success of your website. And a big part of that process is considering the lifetime value of your members and the churn rate of your site. In this …