Customer churn – the nemesis of many businesses, but the mortal enemy of membership sites. Since membership sites thrive on the recurring revenue model, customer churn is one of the most …
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How to Become a Trustworthy Online Brand Using Communication
Between team meetings, responding to emails, writing out course content, brainstorming blog posts, recording podcasts, chatting with coworkers, and taking phone calls, your entire day consists of …
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How to Optimize Email Automation for Your WordPress Membership Site
Customer loyalty is something every business is trying to work on when building a relationship with the customers. At the end of the day, companies always aim to make prospects to clients and take …
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Customer Lifetime Value Vs. Churn Rate: Is One More Important?
As a business owner, you have to ensure the success of your website. And a big part of that process is considering the lifetime value of your members and the churn rate of your site. In this …
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7 Ways To Make A More Personalized Connection With Your Online Customers
Your customers are the driving force behind your small business – without them, you would be nothing. This is why it is so important to ensure that your online customers can connect with you and your …
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How to Create Conversion-Worthy Renewal Reminders in MemberPress
When you have a membership business, you are so worried about making sure that you gain new members, it can sometimes be easy to forget that you need to make sure that you retain your existing …
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