Customer loyalty is something every business is trying to work on when building a relationship with the customers. At the end of the day, companies always aim to make prospects to clients and take …
Continue ReadingCustomer Lifetime Value Vs. Churn Rate: Is One More Important?
As a business owner, you have to ensure the success of your website. And a big part of that process is considering the lifetime value of your members and the churn rate of your site. In this …
Continue Reading7 Ways To Make A More Personalized Connection With Your Online Customers
Your customers are the driving force behind your small business – without them, you would be nothing. This is why it is so important to ensure that your online customers can connect with you and your …
Continue ReadingHow to Create Conversion-Worthy Renewal Reminders in MemberPress
When you have a membership business, you are so worried about making sure that you gain new members, it can sometimes be easy to forget that you need to make sure that you retain your existing …
Continue Reading8 Ways to Reward Loyal Customers on your Membership Site
Who doesn't love being rewarded for doing a great job? Whether it was a gold star in grade school, permission to go to a party as a teenager, or getting cash back on a purchase, no one can resist a …
Continue ReadingHow to Write a Killer Welcome Email
Imagine you open your inbox to find you have twelve new emails, including several marketing ones. You open one from your employer about an upcoming work event, then glance at one from your kid’s …
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