When you're working to start an online business, there's going to come a point in time where you'll need a website for your online business. And before you can get your membership website up and …
Continue ReadingRetaining Your Membership Students: A Practical Guide to Customer Delight and Loyalty
Here’s the thing with membership courses: making a sale is only the first step in a much longer exchange. Your relationship with the students that join your courses is a marathon, not a sprint, and …
Continue ReadingHow to Handle Refunds in Your Membership Site
It's never a good thing to find out that one of your membership site customers wants a refund. After all of your hard work, it can be frustrating and hurtful when a customer expresses their …
Continue ReadingHow Do I Know if my Membership Business is Successful?
All small business owners want their businesses to be a success, but sometimes it can be hard to figure out whether or not your membership website is actually successful. There are many ways …
Continue ReadingCould Your Membership Site’s Design Be Turning Potential Members Off?
If you are a membership site owner, chances are that you already have a working membership site. You have all of the content, a place for pricing, a contact page, and maybe even excellent support. You …
Continue ReadingHow to Set Business Goals for Your Membership Site (and Why You Should)
One major struggle for small business owners is finding time to set business goals that are solid and achievable. As a membership business owner, it's easy to get so caught up in the day-to-day tasks …
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